We make every effort to deliver your order as quickly as possible. Orders are usually sent to the post office by letter, large letter, or parcel on the same or next day after receipt of payment. Please note: Letters cannot be accepted by packing stations, so always provide a normal home address with a mailbox as the delivery address. When paying via PayPal or credit card, the credit to our account is usually immediate, meaning we ship the next day. When paying in advance, it may take a few days, depending on the bank, for the credit to be posted to our account. If you would like to shorten the delivery time, you can send us a screenshot/transfer receipt to info@zuckerschmuck.com. Your order will then be prepared for dispatch immediately. If you have received a shipping confirmation and have not received your item within a week for deliveries to Germany, please contact support@zuckerschmuck.com so we can investigate the matter. For deliveries to countries other than Germany, please contact us by email if you have not received your delivery within 14 days of receiving the shipping confirmation. Thank you for your patience!