Shipping + Returns
Orders will be processed as quickly as possible and dispatched no later than the following Dispatched on working day.
Shipping costs for delivery
to Germany
- flat rate 2.90€
- Free shipping for orders over 40,00€
- Flyers and brochures: free shipping
Orders are usually processed the same day and shipped no later than the following business day.
Shipping is by letter, maxi letter, goods post or DHL parcel with Deutsche Post or DPD.
NO SHIPPING OF SMALL ORDERS TO PACKSTATIONS, as these letters are usually not accepted and are sent back to us!
Shipping costs for delivery
into the EU
- flat rate of 7.90€ plus VAT of the respective recipient country
- Flyers and brochures: free shipping
Orders are usually processed the same day and shipped the following business day at the latest. Unfortunately, we have no control over the delivery time; it depends on the destination country and postal workload; experience shows that it can take up to 10 days. For deliveries abroad, customs duties, taxes, and fees may apply, which are not included in the total price displayed.
Shipping is via Warenpost international Premium, DHL Paket or DPD Paket international.
Shipping costs for delivery
to Switzerland and Liechtenstein
- flat rate 13.90€
- Flyers and brochures: free shipping
Orders are usually processed the same day and shipped the following business day at the latest. Unfortunately, we have no control over the delivery time; it depends on the destination country and postal workload; experience shows that it can take up to 10 days. For deliveries abroad, customs duties, taxes, and fees may apply, which are not included in the total price displayed.
Shipping is via Warenpost international Premium or DHL Paket international.
How to return
Sugar jewelry?
We only want 100% satisfied customers!
If you are not satisfied with a product, write to us at support@zuckerschmuck.com or via our contact form and return the unused and originally packaged items within 30 days of receipt for a refund of the purchase price or replacement to
Sugar decorations
Hainer Weg 11a
96328 Küps
Germany
Please note that return shipping costs cannot be refunded except in cases of incorrect delivery or shipping errors caused by us.
If your question wasn't answered, please write to us at support@zuckerschmuck.com or use our contact form .
