We make every effort to deliver your order as quickly as possible. Orders are usually sent to the post office by letter, maxi letter or parcel on the same or next day after payment has been received. Please note: Letters cannot be accepted by packing stations, so always specify a normal home address with a mailbox as the delivery address. If you pay via PayPal and credit card, the credit is usually credited to our account immediately, i.e. we ship the next day. If you pay in advance, it can take a few days, depending on the bank, for the credit to be credited to our account. If you would like to shorten the delivery time, you can send us a screenshot/transfer receipt to info@zuckerschmuck.com. The order will then be prepared for dispatch immediately. If you have received a shipping confirmation and have not received any goods within a week for shipping to Germany, please contact support@zuckerschmuck.com so that we can investigate the matter. If shipping to countries other than Germany, please contact us by email if no delivery has arrived within 14 days of receiving the shipping confirmation. Thank you for your patience!