How do I calculate insulin for low carb products?
Low-carb products say "sugar-free" on the packaging, but the carbohydrates are usually very high. What does that mean and how much insulin do I need for it? The carbohydrates from polyhydric alcohols have no effect on the metabolism and do not increase blood sugar levels, so they do not need to be calculated in terms of insulin dosage. In concrete terms, this means: you check the packaging to see how many carbohydrates are stated. From that, you subtract the information "of which polyhydric alcohols". The result is the number that you need to take into account in terms of insulin dosage.
How can I pay for my order at Zuckerschmuck®?
We offer various payment options: · PayPal · Credit card · Instant bank transfer · Invoice (Klarna) · Advance payment If you pay by credit card, PayPal, invoice or instant bank transfer, you will automatically be redirected to our partners' payment page.
How do I know if my order has been successfully received by Zuckerschmuck®?
If you receive an order confirmation to the email address you provided, you can be sure that we have successfully received the order. If you do not receive an order confirmation by email, please check your spam folder for an email from “info@zuckerschmuck.com” and consider whether you have completed the order process to the very end. If you have completed the order and still have not received an email, there may be a typo in your email address. In this case, please send us an email to support@zuckerschmuck.com stating the name of the person placing the order. We will be happy to help you.
How long does it take to ship my Zuckerschmuck® order?
We make every effort to deliver your order as quickly as possible. Orders are usually sent to the post office by letter, maxi letter or parcel on the same or next day after payment has been received. Please note: Letters cannot be accepted by packing stations, so always specify a normal home address with a mailbox as the delivery address. If you pay via PayPal and credit card, the credit is usually credited to our account immediately, i.e. we ship the next day. If you pay in advance, it can take a few days, depending on the bank, for the credit to be credited to our account. If you would like to shorten the delivery time, you can send us a screenshot/transfer receipt to info@zuckerschmuck.com. The order will then be prepared for dispatch immediately. If you have received a shipping confirmation and have not received any goods within a week for shipping to Germany, please contact support@zuckerschmuck.com so that we can investigate the matter. If shipping to countries other than Germany, please contact us by email if no delivery has arrived within 14 days of receiving the shipping confirmation. Thank you for your patience!