Lyn Künstner and 30,500 other people trust in sugar jewelry
Lyn Künstner and 30,500 other people trust in sugar jewelry
Wooden plate “In our house…” White
inkl. MwSt.
Frequently asked questions about the product
How can I pay for my order at Zuckerschmuck®?
We offer various payment options:
- PayPal
- Credit card
- Instant bank transfer
- Invoice (Klarna)
- Prepayment
If you pay by credit card, PayPal, invoice or instant bank transfer, you will automatically be redirected to our partner's payment page.
How do I know if my order has been successfully received by Zuckerschmuck®?
If you receive an order confirmation to the email address you provided, you can be sure that we have successfully received your order.
If you do not receive an order confirmation by email, please check your spam folder for an email from “ info@zuckerschmuck.com ” and consider whether you have completed the ordering process.
If you have completed the order and still have not received an email, there may be a typo in your email address. In this case, please send us an email to support@zuckerschmuck.com stating the name of the person placing the order. We will be happy to help you.
How long does it take to ship my Zuckerschmuck® order?
We make every effort to deliver your order as quickly as possible. Your order will normally be sent to the post office by letter, large letter or parcel the same day or the next day after payment has been received.
Attention: Letters may not be accepted by packing stations, so always specify a normal home address with a mailbox as the delivery address.
When paying via PayPal or credit card, the credit to our account is usually made immediately, which means we ship the next day.
If you pay in advance, it can take a few days, depending on the bank, for the money to be credited to our account. If you would like to shorten the delivery time, you can send us a screenshot/transfer receipt to info@zuckerschmuck.com . The order will then be prepared for dispatch immediately.
If you have received a shipping confirmation and have not received your goods within a week when shipping to Germany, please contact support@zuckerschmuck.com so that we can investigate the matter.
For deliveries to countries other than Germany, please contact us by email if no delivery has arrived within 14 days of receiving the shipping confirmation. Thank you for your patience!
